IAAPA EXPO EUROPE In Spain

IAAPA EXPO EUROPE IN SPAIN The main event of the leisure industry worldwide, every year it is held in Europe. This year the chosen destination was again Barcelona, a city in which it had already been held a few years ago, with total success in terms of public influx. IAAPA Expo Europe is the largest international trade show and conference and the main meeting point for the attractions industry in the Europe, Middle East and Africa (EMEA) region. Every year thousands of operators and directors come together to discover the latest innovations, technology and services related to all aspects of the entertainment business. Special events, EDUTours and networking receptions offer opportunities to network with industry leaders, both operators and suppliers. This year it was possible to enjoy these events at various points such as Port Aventura or Tibidabo. IAAPA Expo Europe 2021 in numbers: 439 (exhibiting companies), 5,800 (qualified buyers), 3,200 (buying companies) and 8,500 (total registered). As always, IACPOS attended the event as a member of the Association, in order to learn more about the world sector, as well as to offer its products and services to future clients. The conference program included lectures, industry presentations, panel discussions and workshops on industry trends, best practices and perspectives.

IACPOS celebrates its 20th anniversary in the business world and in the Ticketing industry

IACPOS celebrates its 20th anniversary in the business world and in the Ticketing industry We want to take this opportunity to thank the trust placed in the company by our customers, distributors, suppliers and team. IACPOS, a specialist company in the field of ticketing software, celebrates this coming year its 20th anniversary since its creation in 2001. As a result of the constant commitment to innovation and the invaluable collaboration of our clients and partners, we have achieved a leadership position in the sector, in addition to having the widest range of solutions on the market in the field of Ticketing, adding value to the visitor experience. IACPOS, a benchmark in terms of Ticketing and the leisure and culture sector. In all this time, IACPOS has managed more than 200 clients all over the world with very different needs and realities and has positioned itself as one of the most important players in the entire industry, managing today more than 10 million tickets sold per year. . Of course there are many things to improve, we are aware that the most difficult thing is not to arrive but to stay. In these 20 years, all of us who form and have formed IACPOS have had the opportunity to establish contact and respond to the needs of the most important clients of leisure and culture at a national and international level. All the members of the team have given their best, which allows us to play the important role that we have today in the sector. In this special moment we remember everyone. In addition, we have always been committed to human talent and promotion, signing various collaboration agreements with employment and university bodies, having in the current workforce people who have been with us since they finished their training at the university and improving as professionals. Proud of the road traveled, we want to take advantage of this anniversary to communicate the value of the company and the consolidated brand.

New web sales system Palacio de la Aljafería

New web sales system Palacio de la Aljafería In its more than a thousand years of existence, the walls of the Aljafería Castle have witnessed the history of Aragon. This impressive building in the city of Zaragoza is, together with the Alhambra in Granada and the Mosque of Córdoba, one of the main architectural gems of Muslim splendor in Europe. UNESCO declared Mudejar art a World Heritage Site in 2001, highlighting the Aljafería Palace as one of the most representative Mudejar monuments. IACPOS has been managing ticket sales at the monument for more than 15 years, with two ticket offices and access control. Due to the need to implement new technologies, together with the current Pandemic situation, the implementation of the web sales system has been requested immediately, with the current obligation on the part of the visitor to make the prior individual reservation through the same, using said online platform service. Subsequently, the visitor is forced to go through the box office to check, pay and control the entrance. We are facing another case of rapid implementation of ticketing, due to the imperative need that demand and the situation require, with 100% success in project management. https://reservasonline.aljaferia.com/

Renewal of the San Luis de Los Franceses service

Renewal of the San Luis de Los Franceses service The monumental complex of San Luis de los Franceses is located in the historic center of Seville. Built between 1699 and 1731 by the architect Leonardo de Figueroa, it is made up of the old Jesuit novitiate, where its chapel stands out, and the public church. The interior is beautifully decorated by the painters Lucas Valdés and Domingo Martínez, the images and altarpieces of the temple being mostly works by the sculptor Pedro Duque Cornejo. The main altarpiece is profusely decorated and is a spectacle of forms, mirrors, lights and colors, highlighting a large crown on a canopy presided over by a canvas of Saint Louis, from the Zurbarán school. The Domestic Chapel is located in the old novitiate, separated from the main church. It was a private church with a single nave and is profusely decorated with frescoes, paintings, images and relics, works by the painters Lucas Valdés and Domingo Martínez, along with images of Duque Cornejo. A few years ago, this beautiful church decided to open its doors so that the visitor could enjoy its splendor, and from the beginning, the Provincial Council of Seville wanted to have the IACPOS system to cover its needs. At the end of 2020, the service was renewed again, including the hardware and software maintenance of the physical point of sale, along with all the back office and statistical system that it entails. Thanks for having us! https://www.andalucia.org/es/sevilla-cultural-tourism-church-of-san-luis-de-los-franceses

IACPOS implements its ticketing system in the Loro Parque Group

IACPOS implements its ticketing system in the Loro Parque Group Loro Parque Group: Loro Parque Zoo, Siam Park Water Park and Poema del Mar Aquarium Founded in 1972, Loro Parque was initially conceived as a paradise for parrots, and began its journey with just 25 people, 150 parrots and a space of 13,000 square meters. To this day, Loro Parque has become one of the most respected zoological institutions in the world. Together with the Loro Parque Fundación, it currently has the largest and most diverse reserve of parrot species and subspecies in the world. A must for tourists to the Canary Islands, Loro Parque has received almost 50 million visitors throughout its history. The excellence, the quality of its facilities, the love for detail and its environmental commitment have made it the best zoo in the world, and this has been recognized by users of the prestigious travel portal TripAdvisor for two consecutive years. Siam Park is a large water park named by TripAdvisor users as the best water park in the world since 2014. Incredible fun that includes attractions never seen before. The park is themed on Thai architecture and offers its visitors unique emotions. The Poema del Mar Aquarium, inaugurated in 2017, consists of three different areas: surface marine, deep marine and freshwater ecosystems. 35 different ecosystems are represented and divided into three zones: The Jungle, landscapes are reproduced in homage to the five continents. Arrecife, is a walk around a huge cylinder that exhibits a great variety of corals and fish. Deep Sea, the deepest ocean is reproduced, thanks to the largest curved exposure window in the world. During the end of 2020 and the beginning of 2021, IACPOS has been in charge of changing the entire ticketing system of the three centers, changing the lockers, access controls (making them work with a fingerprint and subsequent validation with a reader) and ticket sales on-line. As a significant fact, the system allows access to any of the three theme parks of the Group by combined ticket. In the first hall the fingerprint is collected and in the second it is validated. The solution also allows the possibility of access with DNI for subscribers. In addition, IACPOS has been able to successfully integrate with the client’s own CRM, and thus be able to combine reports and statistics; and we have worked with our API for integration with different agencies in the sector, enabling them to sell tickets, thus expanding the possibility of a greater number of visitors to the Centers.

IACPOS implements new automatic machines in the Castle of Gibralfaro and Alcazaba of Malaga

IACPOS implements new automatic machines in the Castle of Gibralfaro and Alcazaba of Malaga Alcazaba of Malaga Its name in Arabic means ‘citadel’ and it is one of the most visited places by tourists who come to this Andalusian city. It is located next to the Gibralfaro Castle, to which it was linked by a corridor, near the Roman Theater and in front of the Customs building. It was built between 1057 and 1063 at the request of the Berber Taifa king of Granada, Badis. Pieces from the nearby Roman theater were used in its construction and part of those columns and capitals can still be seen today. It underwent several reforms turning it into a fortress palace organized in rectangular patios, gardens and walls. Gibralfaro Castle This castle dates back to the 14th century and its main function was to house the troops and protect the Alcazaba. Its name is due to the lighthouse that was on its peak, Jabal-Faruk, mount of the lighthouse. This place was already used by the Phoenicians and Romans as a settlement, but it was not until 1340, by order of the Nasrid king Yusuf I, that it was converted into a real fortress. Long considered the most impregnable castle in the Iberian Peninsula. IACPOS solution implementation IACPOS has launched 5 new automatic machines for the sale of tickets through unattended sales stalls in two such emblematic locations in the city of Malaga as the Gibralfaro Castle and the Alcazaba of Malaga. It should be noted that this new implementation is added to those already existing in these locations and that it completely renewed both the aesthetics and the old operations after the implementation of the IACPOS solution. This adjudication carries with it both the part of collection and the maintenance thereof. IACPOS unattended kiosks allow both cash and card payment. Likewise, IACPOS is in charge of both the facilities and their telecommunications.

First presence of IACPOS in Panama

First presence of IACPOS in Panama Panama Canal Museum The installation of the system in the Museum of the Interoceanic Canal of Panama, supposes the first contact of IACPOS with this beautiful country, and it is an honor for us to do it through this beautiful Museum. It is a permanent, non-profit institution, at the service of society and its development, which acquires, preserves, investigates, interprets, disseminates and exhibits the testimonies of the history of Panama and its Canal, for education, knowledge and the delight of the visiting public. It does so through the careful selection, acquisition, and display of objects and materials related to the history, construction, technology, and operation of the Panama Canal. The Museum of the Interoceanic Canal of Panama has temporary and permanent exhibitions where the testimonies of the history of the interoceanic route and the construction of the Panama Canal are exhibited. In this case, the Museum entrusted IACPOS with the important mission of launching the automation of ticket sales, in such a way that the user could be provided with a fast and efficient system, as well as an operational back office that filled with information to the Center. The installation has been a success in the midst of the pandemic, efficiently mounting the database and configuration applications on the local server, and using a team from the property for the sales system at the main box office. The entire statistical system is installed in order to provide the property with all the necessary information regarding sales and visits; and it is prepared and configured to be able to make the sale and reserve online during the coming year.

Commissioning of the IACPOS system in Beceite

Commissioning of the IACPOS system in Beceite Beceite The beautiful town of Beceite is located in the most prominent mountain range in the northeast of the province of Teruel. The Matarraña, Ulldemó, Algás and Pena rivers rise and flow in it, together with immense forests that make up mountainous landscapes of great beauty and that are home to one of the most varied and best preserved ecosystems in Europe. Beceite and water are also intimately linked in the urban area, bathed by the Matarraña River, which rises in Beceite and forms several pools or ‘tolls’ of impressive beauty. Also, several ditches, branches and brazales cross the streets of the town which gives a greater charm to the town. In fact, its urban area has been declared an asset of cultural interest. In order to enjoy this idyllic setting, on the one hand, a beautiful route with footbridges, called El Parrizal, is offered, with the possibility of being able to marvel at spectacular views between mountains, and crystal clear waters full of life. And on the other hand, the possibility of being able to bathe in pools of water located in the riverbed. It is the Pequera Natural Area. System Implementation With the current pandemic situation, the town had a severe problem of influx and lack of control in terms of the volume of public interested in enjoying the two environments. The agglomeration of visitors, together with the previous traffic jam on the road at the entrances, caused the need for a real and prior control of the visitor. In this way, the City Council, with good judgment, wanted to regulate the influx of mornings and afternoons to both destinations, as well as trying to ensure that visitors could make an appointment in advance, and thus avoid traveling to the town and then not being able to access the Natural spaces. All this, in addition, organized with the hotels in the area. To do this, IACPOS came up with the control solution, gauging the mornings and afternoons with a limited number of visitors, controlling license plates in the parking access areas, and serving the City Council, with a reservation and ticket sales website https:/ /entradasbeceite.arteyocio.com/, with which the interested party obtains a ticket in advance and thus has the certainty that they will be able to access the spaces without problems. And it is that in the midst of the pandemic crisis, Beceite has been able to update itself and provide security to its visitors, modernizing its website with our ticketing system. In these new times that we are living with the arrival of the coronavirus, technology can also be linked to nature. Here is a clear example.

IACPOS helps in the digital transformation of the museums of the City of Malaga

IACPOS helps in the digital transformation of the museums of the City of Malaga Yesterday morning our colleagues from 20 minutes echoed the news of the implementation of the IACPOS system in the publicly owned museums of the city of Malaga that we announced last August. From our company, we also want to thank the collaboration throughout the process with EULEN Art, who, together with its director, Carmen Olivié, has always been present in the implementation of our solution. In the words of Olivié, the IACPOS solution has made it possible to effectively control the capacity, which favors the quality of the visit and complete traceability in the management of ticket sales and reservations, access control and management of the capacity of the precincts”. Undoubtedly, all the players in the sector firmly believe that the epidemiological crisis that is plaguing the world does nothing but accelerate the digital transformation of museums and leisure centers, as well as the implementation of a new culture in the way we interact with technology and we use it. In addition, this technology helps in the prevention, containment and spread of the pandemic. There have been many museums that have signed up for the existing online ticket sales systems, introducing this pre-booking web format to control their capacity and capacity in the different spaces, as well as to further promote a contactless service.

IACPOS continues to expand the ticket sales and collection service at the Alhambra in Granada

IACPOS continues to expand the ticket sales and collection service at the Alhambra in Granada The Board of Trustees of the Alhambra and Generalife continues to strengthen its ticketing service in collaboration with IACPOS and has installed a TVR vending machine in the entrance hall of the Palacio de Carlos V. For the company it is a privilege to continue improving the service and visitor experience in one of the most important national and international monumental complexes. In the words of the director of the Board of Trustees of the Alhambra and Generalife, Rocío Díaz, this will make it easier for individuals and companies to sell and collect tickets without discount, and thus reinforce visitor attention in the entrance area to the Nasrid Palaces. This new vending machine is added to the TVR devices installed in the ticket offices of the Monumental Complex of the Alhambra and the Generalife and in the Information and Visitor Services Office of the Estafeta building. In the Atrium area, next to the monument’s ticket offices, a new information support has also been placed with more accessible tools that allow people with hearing, visual or physical disabilities to access useful information about the monument, such as opening hours, with greater autonomy. , itineraries, prices or types of visits, and thus improve the quality of your visit. Information available in sign language and subtitles in Spanish and English, which can also be consulted on the website of the Board, www.alhambra-patronato.es As always, the objective is none other than to provide visitors with the best experience and accompany them before, during and after the visit, thus providing a comprehensive service that accompanies them throughout the entire tour.