Warner Park Madrid
Warner Park Madrid Implementation of the IACPOS System in the Warner Park in Madrid From IACPOS we give a big welcome to our new great reference of Grupo Parques Reunidos, the Parque Warner Madrid. After weeks of intense work, the IACPOS installation has been carried out with a very satisfactory result. Officially opened to the public in April 2002, it is in this year 2022 when our IACPOS system has finally been implemented to provide the best service to the Leisure Center. Parque Warner Madrid is a Theme Park located in the town of San Martín de la Vega, in the Community of Madrid, Spain. The Park is divided into 5 themed areas set in scenes from movies and cartoons produced by Warner Bros. and DC Comics, as well as in various areas of the United States. Since 2006 it has held the award for the Safest Theme Park in Spain. In 2019, the park received more than 2 million visitors, ranking among the twenty theme parks in Europe with the most visitors. A true pride for our Company, to have this great world reference.
Implementation of the new IACPOS content management solution in the Museums of the Ministry of Defense
Implementation of the new IACPOS content management solution in the Museums of the Ministry of Defense Implementation of the new IACPOS content management solution in the Museums of the Ministry of Defense With the advent of the use of mobile phones to guide visitors in cultural spaces, the need to manage content quickly and efficiently has arisen. In collaboration with the Mexican company “El Gabinete”, a content manager has been developed that allows distribution to mobile devices both in native applications and in web applications. The content manager is a tool that hosts content of different types, text, image, video, audio, virtual and augmented reality. It has tools that allow cultural spaces to design interactive guided tours for different types of audiences such as children, families or older adults. Accessibility is a fundamental characteristic of the manager in such a way that videos in sign language, audio descriptions and subtitles can be easily integrated. Translations and voiceovers can be generated automatically in more than 30 languages. The visitor’s mobile applications are designed to be used in a simple way and as an accompaniment in their tour of the public site, both outdoors and indoors. In the case of not having an internet connection, we have the BoxToLife device that offers a local WiFi network to distribute content to mobile applications with low energy consumption. In this case, the Ministry of Defense has relied on this solution to implement it in three of its museums. The Army Museum, The Naval Museum and the Museum of Aeronautics and Astronautics. At IACPOS we continue to develop solutions to improve the visitor experience.
Implementation of the new IACPOS solution at Fundación Mapfre
Implementation of the new IACPOS solution at Fundación Mapfre For more than 7 years, Fundación Mapfre has relied on IACPOS as a supplier of its ticket sales and access control system for its Madrid and Barcelona exhibition halls. All these years of trust and good work on the part of our Company, has caused Fundación Mapfre to trust again, in the long term, for the solution, which is giving it such good results in its day-to-day operations. At a time when we are experiencing enormous development, the new ticket sales solution has just been implemented in the cloud, with the same operation as the usual program, but with a much more decisive interface and dynamics and much more visually powerful. This is accompanied by the new website, developed by our expert programmers, to efficiently provide online ticket sales, gaining a plus in the design part, making it extremely attractive for the user. Of course keeping the access control part infallible, we add a new interface in the BI part accompanying the statistical system that means that when the property wants to have information, it finds a very intuitive and visual back office. An evolutionary of the IACPOS system that leaves no self-respecting user indifferent to use it.
IAAPA EXPO EUROPE In Spain
IAAPA EXPO EUROPE IN SPAIN The main event of the leisure industry worldwide, every year it is held in Europe. This year the chosen destination was again Barcelona, a city in which it had already been held a few years ago, with total success in terms of public influx. IAAPA Expo Europe is the largest international trade show and conference and the main meeting point for the attractions industry in the Europe, Middle East and Africa (EMEA) region. Every year thousands of operators and directors come together to discover the latest innovations, technology and services related to all aspects of the entertainment business. Special events, EDUTours and networking receptions offer opportunities to network with industry leaders, both operators and suppliers. This year it was possible to enjoy these events at various points such as Port Aventura or Tibidabo. IAAPA Expo Europe 2021 in numbers: 439 (exhibiting companies), 5,800 (qualified buyers), 3,200 (buying companies) and 8,500 (total registered). As always, IACPOS attended the event as a member of the Association, in order to learn more about the world sector, as well as to offer its products and services to future clients. The conference program included lectures, industry presentations, panel discussions and workshops on industry trends, best practices and perspectives.
IACPOS celebrates its 20th anniversary in the business world and in the Ticketing industry
IACPOS celebrates its 20th anniversary in the business world and in the Ticketing industry We want to take this opportunity to thank the trust placed in the company by our customers, distributors, suppliers and team. IACPOS, a specialist company in the field of ticketing software, celebrates this coming year its 20th anniversary since its creation in 2001. As a result of the constant commitment to innovation and the invaluable collaboration of our clients and partners, we have achieved a leadership position in the sector, in addition to having the widest range of solutions on the market in the field of Ticketing, adding value to the visitor experience. IACPOS, a benchmark in terms of Ticketing and the leisure and culture sector. In all this time, IACPOS has managed more than 200 clients all over the world with very different needs and realities and has positioned itself as one of the most important players in the entire industry, managing today more than 10 million tickets sold per year. . Of course there are many things to improve, we are aware that the most difficult thing is not to arrive but to stay. In these 20 years, all of us who form and have formed IACPOS have had the opportunity to establish contact and respond to the needs of the most important clients of leisure and culture at a national and international level. All the members of the team have given their best, which allows us to play the important role that we have today in the sector. In this special moment we remember everyone. In addition, we have always been committed to human talent and promotion, signing various collaboration agreements with employment and university bodies, having in the current workforce people who have been with us since they finished their training at the university and improving as professionals. Proud of the road traveled, we want to take advantage of this anniversary to communicate the value of the company and the consolidated brand.
New web sales system Palacio de la Aljafería
New web sales system Palacio de la Aljafería In its more than a thousand years of existence, the walls of the Aljafería Castle have witnessed the history of Aragon. This impressive building in the city of Zaragoza is, together with the Alhambra in Granada and the Mosque of Córdoba, one of the main architectural gems of Muslim splendor in Europe. UNESCO declared Mudejar art a World Heritage Site in 2001, highlighting the Aljafería Palace as one of the most representative Mudejar monuments. IACPOS has been managing ticket sales at the monument for more than 15 years, with two ticket offices and access control. Due to the need to implement new technologies, together with the current Pandemic situation, the implementation of the web sales system has been requested immediately, with the current obligation on the part of the visitor to make the prior individual reservation through the same, using said online platform service. Subsequently, the visitor is forced to go through the box office to check, pay and control the entrance. We are facing another case of rapid implementation of ticketing, due to the imperative need that demand and the situation require, with 100% success in project management. https://reservasonline.aljaferia.com/
Renewal of the San Luis de Los Franceses service
Renewal of the San Luis de Los Franceses service The monumental complex of San Luis de los Franceses is located in the historic center of Seville. Built between 1699 and 1731 by the architect Leonardo de Figueroa, it is made up of the old Jesuit novitiate, where its chapel stands out, and the public church. The interior is beautifully decorated by the painters Lucas Valdés and Domingo Martínez, the images and altarpieces of the temple being mostly works by the sculptor Pedro Duque Cornejo. The main altarpiece is profusely decorated and is a spectacle of forms, mirrors, lights and colors, highlighting a large crown on a canopy presided over by a canvas of Saint Louis, from the Zurbarán school. The Domestic Chapel is located in the old novitiate, separated from the main church. It was a private church with a single nave and is profusely decorated with frescoes, paintings, images and relics, works by the painters Lucas Valdés and Domingo Martínez, along with images of Duque Cornejo. A few years ago, this beautiful church decided to open its doors so that the visitor could enjoy its splendor, and from the beginning, the Provincial Council of Seville wanted to have the IACPOS system to cover its needs. At the end of 2020, the service was renewed again, including the hardware and software maintenance of the physical point of sale, along with all the back office and statistical system that it entails. Thanks for having us! https://www.andalucia.org/es/sevilla-cultural-tourism-church-of-san-luis-de-los-franceses
IACPOS implements its ticketing system in the Loro Parque Group
IACPOS implements its ticketing system in the Loro Parque Group Loro Parque Group: Loro Parque Zoo, Siam Park Water Park and Poema del Mar Aquarium Founded in 1972, Loro Parque was initially conceived as a paradise for parrots, and began its journey with just 25 people, 150 parrots and a space of 13,000 square meters. To this day, Loro Parque has become one of the most respected zoological institutions in the world. Together with the Loro Parque Fundación, it currently has the largest and most diverse reserve of parrot species and subspecies in the world. A must for tourists to the Canary Islands, Loro Parque has received almost 50 million visitors throughout its history. The excellence, the quality of its facilities, the love for detail and its environmental commitment have made it the best zoo in the world, and this has been recognized by users of the prestigious travel portal TripAdvisor for two consecutive years. Siam Park is a large water park named by TripAdvisor users as the best water park in the world since 2014. Incredible fun that includes attractions never seen before. The park is themed on Thai architecture and offers its visitors unique emotions. The Poema del Mar Aquarium, inaugurated in 2017, consists of three different areas: surface marine, deep marine and freshwater ecosystems. 35 different ecosystems are represented and divided into three zones: The Jungle, landscapes are reproduced in homage to the five continents. Arrecife, is a walk around a huge cylinder that exhibits a great variety of corals and fish. Deep Sea, the deepest ocean is reproduced, thanks to the largest curved exposure window in the world. During the end of 2020 and the beginning of 2021, IACPOS has been in charge of changing the entire ticketing system of the three centers, changing the lockers, access controls (making them work with a fingerprint and subsequent validation with a reader) and ticket sales on-line. As a significant fact, the system allows access to any of the three theme parks of the Group by combined ticket. In the first hall the fingerprint is collected and in the second it is validated. The solution also allows the possibility of access with DNI for subscribers. In addition, IACPOS has been able to successfully integrate with the client’s own CRM, and thus be able to combine reports and statistics; and we have worked with our API for integration with different agencies in the sector, enabling them to sell tickets, thus expanding the possibility of a greater number of visitors to the Centers.
IACPOS implements new automatic machines in the Castle of Gibralfaro and Alcazaba of Malaga
IACPOS implements new automatic machines in the Castle of Gibralfaro and Alcazaba of Malaga Alcazaba of Malaga Its name in Arabic means ‘citadel’ and it is one of the most visited places by tourists who come to this Andalusian city. It is located next to the Gibralfaro Castle, to which it was linked by a corridor, near the Roman Theater and in front of the Customs building. It was built between 1057 and 1063 at the request of the Berber Taifa king of Granada, Badis. Pieces from the nearby Roman theater were used in its construction and part of those columns and capitals can still be seen today. It underwent several reforms turning it into a fortress palace organized in rectangular patios, gardens and walls. Gibralfaro Castle This castle dates back to the 14th century and its main function was to house the troops and protect the Alcazaba. Its name is due to the lighthouse that was on its peak, Jabal-Faruk, mount of the lighthouse. This place was already used by the Phoenicians and Romans as a settlement, but it was not until 1340, by order of the Nasrid king Yusuf I, that it was converted into a real fortress. Long considered the most impregnable castle in the Iberian Peninsula. IACPOS solution implementation IACPOS has launched 5 new automatic machines for the sale of tickets through unattended sales stalls in two such emblematic locations in the city of Malaga as the Gibralfaro Castle and the Alcazaba of Malaga. It should be noted that this new implementation is added to those already existing in these locations and that it completely renewed both the aesthetics and the old operations after the implementation of the IACPOS solution. This adjudication carries with it both the part of collection and the maintenance thereof. IACPOS unattended kiosks allow both cash and card payment. Likewise, IACPOS is in charge of both the facilities and their telecommunications.
First presence of IACPOS in Panama
First presence of IACPOS in Panama Panama Canal Museum The installation of the system in the Museum of the Interoceanic Canal of Panama, supposes the first contact of IACPOS with this beautiful country, and it is an honor for us to do it through this beautiful Museum. It is a permanent, non-profit institution, at the service of society and its development, which acquires, preserves, investigates, interprets, disseminates and exhibits the testimonies of the history of Panama and its Canal, for education, knowledge and the delight of the visiting public. It does so through the careful selection, acquisition, and display of objects and materials related to the history, construction, technology, and operation of the Panama Canal. The Museum of the Interoceanic Canal of Panama has temporary and permanent exhibitions where the testimonies of the history of the interoceanic route and the construction of the Panama Canal are exhibited. In this case, the Museum entrusted IACPOS with the important mission of launching the automation of ticket sales, in such a way that the user could be provided with a fast and efficient system, as well as an operational back office that filled with information to the Center. The installation has been a success in the midst of the pandemic, efficiently mounting the database and configuration applications on the local server, and using a team from the property for the sales system at the main box office. The entire statistical system is installed in order to provide the property with all the necessary information regarding sales and visits; and it is prepared and configured to be able to make the sale and reserve online during the coming year.