Tickamore

IACPOS implements its ticketing system in the Loro Parque Group

Loro Parque Group: Loro Parque Zoo, Siam Park Water Park and Poema del Mar Aquarium

Founded in 1972, Loro Parque was initially conceived as a paradise for parrots, and began its journey with just 25 people, 150 parrots and a space of 13,000 square meters. To this day, Loro Parque has become one of the most respected zoological institutions in the world. Together with the Loro Parque Fundación, it currently has the largest and most diverse reserve of parrot species and subspecies in the world. A must for tourists to the Canary Islands, Loro Parque has received almost 50 million visitors throughout its history. The excellence, the quality of its facilities, the love for detail and its environmental commitment have made it the best zoo in the world, and this has been recognized by users of the prestigious travel portal TripAdvisor for two consecutive years.

Siam Park is a large water park named by TripAdvisor users as the best water park in the world since 2014. Incredible fun that includes attractions never seen before. The park is themed on Thai architecture and offers its visitors unique emotions.

The Poema del Mar Aquarium, inaugurated in 2017, consists of three different areas: surface marine, deep marine and freshwater ecosystems. 35 different ecosystems are represented and divided into three zones:

  • The Jungle, landscapes are reproduced in homage to the five continents.
  • Arrecife, is a walk around a huge cylinder that exhibits a great variety of corals and fish.
  • Deep Sea, the deepest ocean is reproduced, thanks to the largest curved exposure window in the world.

During the end of 2020 and the beginning of 2021, IACPOS has been in charge of changing the entire ticketing system of the three centers, changing the lockers, access controls (making them work with a fingerprint and subsequent validation with a reader) and ticket sales on-line.

As a significant fact, the system allows access to any of the three theme parks of the Group by combined ticket. In the first hall the fingerprint is collected and in the second it is validated.

The solution also allows the possibility of access with DNI for subscribers.

In addition, IACPOS has been able to successfully integrate with the client’s own CRM, and thus be able to combine reports and statistics; and we have worked with our API for integration with different agencies in the sector, enabling them to sell tickets, thus expanding the possibility of a greater number of visitors to the Centers.