Tickamore/IACPOS has implemented a new ticketing management model at the Aljafería Palace, one of Zaragoza’s most visited monuments and a leading heritage landmark. This project marks a new milestone within the 2026 strategic agenda and reinforces Tickamore’s position as a technology partner specializing in ticketing solutions for the cultural and heritage sector.
Managing high-traffic cultural spaces requires more than just technology: it demands experience, industry knowledge, and solutions capable of adapting to complex operational realities. This is precisely where Tickamore adds value.
A Ticketing Model Adapted to the Reality of Large Cultural Spaces
The new system implemented at the Aljafería Palace addresses the main challenges faced by museums, monuments, and heritage sites: optimizing ticket sales, improving visitor services, efficient access control, and the ability to adapt to peak demand.
The project was developed in close collaboration with the Aljafería Palace team of the Cortes of Aragon, building a solution aligned with their strategic objectives, operational needs, and growth expectations. This approach was based on listening, co-creation, and defining a truly useful model for daily operations.
Technology, Support, and Visitor Services as the Project’s Cornerstone
The implementation involved the direct participation of Tickamore’s Development and Support teams, responsible for ensuring a robust, secure, and seamless launch. Furthermore, the new model incorporates a call center service, designed to enhance customer service and improve the visitor experience before, during, and after purchase.
This comprehensive approach—technology, specialized support, and personalized attention—allows cultural institutions to focus on what truly matters: offering a high-quality visitor experience, while Tickamore handles the technological and operational complexities.
Tickamore, technology partner for cultural and heritage management
With projects like the Aljafería Palace, Tickamore / IACPOS consolidates its leadership in ticketing, access control, and visitor services solutions for the cultural and tourism sector. Our proposal is based on scalable, adaptable, and results-oriented systems, designed for institutions seeking to modernize their management without losing sight of their cultural and heritage value.
👉 Do you manage a museum, monument, or cultural space and are you considering improving your ticketing and visitor services system?
At Tickamore, we help you design a model tailored to your specific needs, with technology, support, and expert guidance at every stage of the project.